Mansystems (www.mansystems.org ), one of the leading companies as consulting Firm, operating in Cyprus and 104 countries globally, is seeking for an experienced Front Desk Agent / Receptionist, to support our client 5 star Hotel.
Front Desk Agent / Receptionist
FDR9G8768LI(PARALIMNI)
A Front Desk Agent/Receptionist is responsible for serving as the first point of contact, which includes greeting visitors, answering and directing phone calls, and managing inquiries. Key duties involve administrative tasks like scheduling appointments, handling mail, and maintaining a clean reception area, as well as providing customer service, and ensuring office security and a positive first impression.
Responsibilities:
- Guest and visitor services:
Greet and welcome visitors, check guests in and out, and provide information about the company, services, or amenities.
- Communication:
Answer, screen, and direct phone calls; handle incoming and outgoing mail and deliveries.
- Administrative tasks:
Schedule appointments, manage calendars, and perform data entry, filing, and other clerical duties.
- Office management:
Maintain a clean and organized reception area, and monitor office security procedures.
- Problem-solving:
Resolve guest complaints and address concerns promptly.
Required qualifications / Experience
- Diploma or degree in Hospitality Management, , Business Administration, or a related field (preferred).
- 1–3 years of experience in the hospitality industry,
- Professional attitude and appearance
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Proficiency in office equipment and software like Microsoft Office
- Strong organizational, multitasking, and time-management abilities
Benefits:
-Salary. 1.200€ – 1.500€ NET Salary
-Annual salary reviews
– Accommodation
-3 meals daily
-21 days of paid annual leave
If you get excited with the idea of competing for success and recognition of your talent and you demonstrate the above competencies, then send your CV! hr@mansystems.org
All applications will be treated as confidential.