MANSYSTEMS (www.mansystems.org ), one of the leading companies as consulting Firm, operating in Cyprus and 104 countries globally, is seeking for an ADMIN-CLIENT SERVICE. Our client is one of the leading companies in Cyprus, with projects in whole Cyprus.
ADMIN-CLIENT SERVICE
(ACS 9869263VLI)-LIMASSOL
An Admin-Client Service role supports smooth client operations by handling inquiries, resolving issues, managing accounts, and acting as a liaison between clients and internal teams, focusing on positive experiences through efficient communication, detailed record-keeping, processing requests (like orders/wires), and providing administrative support, requiring strong interpersonal, organizational, and problem-solving skills.
Key Responsibilities:
- Client Communication: Respond to calls, emails, and messages, providing product/service info, addressing complaints, and troubleshooting issues.
- Account & Data Management: Maintain client records, update details, process transactions (orders, wires, etc.), and ensure accurate documentation.
- Internal Coordination: Liaise with other departments (sales, support, finance) to fulfill client requests efficiently.
- Administrative Support: Prepare reports, manage files, process documentation, and assist senior staff or advisors.
- Relationship Building: Track interactions, gather feedback, and implement strategies to enhance client satisfaction.
Essential Skills & Qualifications:
- Communication: Excellent verbal and written skills, professionalism, and empathy.
- Organization: Strong attention to detail, time management, and ability to multitask.
- Problem-Solving: Aptitude for troubleshooting and resolving issues effectively.
- Tech Savvy: Proficiency with relevant software (CRM, reporting tools, email systems).
- Industry Knowledge: Understanding of company products, services, and specific industry (e.g., finance).
Your benefits:
-You will receive a gross salary 1.800€
-13th salaries
– working hours (8:00 – 16:00), Mon – Frid
If you get excited with the idea of competing for success and recognition of your talent and you demonstrate the above competencies, then send your CV! hr@mansystems.org
All applications will be treated as confidential.